Should You Care About Losing Blog Subscribers?

Best blogging tips

Yes. No. Maybe. It depends.

I know – crappy answer, right? But each one can be applied to the question of losing blog subscribers and whether you should care or not.

After all, as bloggers, we’re more often than not told that “it’s all about the list”. This usually refers to an email list, and why building one is important for your blog’s growth.

I’m not going to get into the “do I need a list or not?” question – Brankica already covered that perfectly.

No, for this post, I’m going to assume you already have a list. Additionally, I’m going to talk about subscribers to your blog, as opposed to subscribers to your newsletter, as there is a difference and for many bloggers, their blog subscription list is the only one they’ll have.

So, with that in mind – should you care about losing blog subscribers? Let’s dig in.

Yes – Your Subscribers Are Everything

When you start blogging, you might have many goals. Some of them could be to make money; some could be to share your thoughts with others; and some could be just to have a platform to get your writing mojo on.

Either way, to succeed in any of these goals (with perhaps the exception of the last one), you need readers. And, if you get readers, you want them to turn into subscribers.

After all, anyone can click a link on Facebook or Twitter and come over to read your stuff. But it takes commitment from a reader to want to follow your content religiously enough to actually subscribe. They’re saying they prefer you over the millions of other bloggers out there.

Because of that, you should care on losing them, and take steps to find out why they left.

  • Look at the content you wrote just prior to them unsubscribing and see if it’s a valid reason (perhaps a different tone or style from your normal stuff).
  • Email them and thank them for subscribing up until then, and ask if they’d mind sharing why they left.
  • If you are changing the style of your blog, and you see subscribers leaving, create a poll and ask readers their thoughts on the new direction.

By being pro-active on understanding the reasons for the unsubscribes, you can take the action needed to halt the slide.

No – It’s Your Blog and People Don’t Need to Read What They Don’t Like

The best bloggers (at least for me) are the ones that polarize opinion and question everything. Of course, that doesn’t mean you need to be an asshat in all your posts – just don’t follow the herd when it comes to your opinion.

For example, if you’re blogging about blog tips, try and steer away from making every post a list one about the Top 10 this or a Best 20 that. Sure, list posts are great traffic generators and, when done well, can offer a great resource. But often they can be overdone and offer little.

Instead, share your lessons and how the most unlikeliest of sources can teach you about blogging.

Or, if you write about social media, ignore the standard “Why Google+ is great for business” posts and offer a rebuff on why the platform is struggling to be relevant for the majority of businesses out there.

By offering your stance on popular topics, especially if the stance goes against the popular grain, it helps you stand out as someone to listen to, since you clearly don’t buy into the hype of the Johnny Popularity bloggers.

Of course, the “problem” with this is that people don’t like to hear they may be wrong, or the platform they put the most love into isn’t as great as they want it to be. This is where you often lose blog subscribers – but that’s okay.

When you lose subscribers like this, it’s for a clear reason – you believe one thing and they believe another. Sure, you could try and persuade each other the merits of each other’s point of view and, sometimes, this works.

But, for the most part, people can be stubborn – and no-one benefits from a protracted discussion that clearly isn’t going to be resolved.

So, let your subscriber go. He or she clearly won’t enjoy your content if it’s against their beliefs; and you’re not going to enjoy the constant jibing from them because you don’t see eye-to-eye.

Let them find a blog that’s more suited to their stance, and leave you to write for the readers that actually want to be on your blog, because these are the ones that will be your biggest ambassadors as you grow your blog.

Your Turn

Of course, like any opinion piece, there’s no right answer. Well, except mine… Joke! ;-)

But the question of blog lists and subscribers is a big one, and one that has no definite right answer. After all, we all have separate goals on what we want to achieve with our blogs.

So, how about you? Do you bite your nails each time you see an unsubscribe and wonder what you did wrong? Or do you shrug, smile, and carry on as normal?

Share you own thoughts and experiences below!


Subscribe by Email

Join over 25,000 smart readers every month and never miss a single post! Enter your email address below for free daily updates (we respect your privacy and will never spam you):

About Danny Brown

Danny Brown is an award-winning marketer and blogger. His blog is recognized as the #1 marketing blog in the world by HubSpot. Danny is also the author of The Parables of Business and the upcoming book Influence Marketing: How to Create, Manage and Measure Brand Influencers in Social Media Marketing.

  • http://www.indian-share-tips.com/ Nsetips

    One should not get worried about subscribers subscribing the feed because whosoever finds u useful will always stick with you irrespective of your writing schedule. So just relax because whosoever has to leave will do so and one will have wheat out of chaff in form of true subscribers who can be targetted.. Regards

  • http://judyleedunn.com/ JudyDunn

    Hey Danny,
     
    I used to be firmly planted on the “Yes, subscribers are everything” side, but am now more of a “No, it’s your blog” person. Because I want to write on the topics I care about and hopefully the people who create about them too will find me.
     
    On the unsubscribe issue, I’ve found is that I can’t be sure that it is always that last post that made them unsubscribe. In my own experience, sometimes a blog becomes less useful to me and I keep forgetting  to unsubscribe. Then another new post comes in and it reminds me. So the post when I unsubscribed had northing to do with the decision, if that makes sense. Readers’ needs come and go and I’m comfortable with that. 
     
    I’m struggling a little with this whole issue of subscribers right now. Contemplating whether I turn the Cat’s Eye blog into an author blog or start a new one for my creative works. I’m leaning toward keeping the Cat’s Eye blog focused on blogging and starting the new one under my author name. Two different audiences, although I’m sure there is some cross-over. This post was helpful as I grapple with this issue.   : )

    • http://dannybrown.me/ DannyBrown

       @JudyDunn It’s funny, miss – I think, as bloggers grow, what started out as being super important takes more of a back seat. This can be to finding out who you want to be, who you want to write for, and what that means in the bigger picture – much like you just described here.
       
      I guess the answer is, there’s no right and wrong when it comes to blogging. ;-)

  • http://www.RyanHanley.com/ Ryan Hanley

    My entire self worth pretty much revolves around the number that is showing in my little Feedburner box… 

    • http://dannybrown.me/ DannyBrown

       @Ryan Hanley Dude – we can help… ;-)

  • http://www.mynotetakingnerd.com/ Lewis LaLanne aka Nerd #2

    In regards to people getting butt hurt because you said something that conflicts with the beliefs they’re attached to, one of mentors David Deida always suggests to his audiences to take what he says with a grain of salt since what he speaks about merely expresses his continually evolving experiences and opinions.
     
    I like that.
     
    “This is what I believe now and feel is true for me now,” is a lot different than the “DO THIS OR DIE!” tone that some people commonly referred to as “Zealots” take on. You see this behavior play out a lot in the context of religion.
     
    During Eben Pagan’s Advanced Learning and Teaching seminar, he tells a story about Tony Robbins having a conversation with one of the co-creators of NLP, John Grinder and John told him, “Tony, never believe anything too much because they’ll always be a situation where it’s not true.”
     
    Eben’s personal rule of thumb is that he never really wants to believe anything more than 50%.
     
    50% buy in is the max he wants to push himself to because he hasn’t found anything, any concept, idea, or principle that someone else hasn’t come along and shown him how to transcend it and go the next level with a distinction that helped him understand it even better.
     
    There’s always another level. There’s always another side, no matter how thin you slice it. Never believe anything too much.
     
    This topic is tricky because a business that’s for everyone is for no one and in the same light seems to me that if you subscribers know you’re coming from this place of openness, that they can appreciate the fact you aren’t on a mission to make anyone who doesn’t believe what you do, wrong. That’s what I think is a huge turn off AND attractor.
     
    Taking a big dump on the infidels/enemies/opponent is a tried and true formula for building a mob but I’m of the belief that the most flexible person in a situation always wins because they’re able to adapt when evidence to the contrary shows up.
     
    Thanks Danny for stimulating this conversation. I liked reading what you wrote and going through this little mental exercise. :)

    • http://dannybrown.me/ DannyBrown

       @Lewis LaLanne aka Nerd #2 As usual, absolutely fantastic thoughts, sir.
       
      Love Eben’s approach, as it’s so true. My grandad always told me there are three sides to every story: your side, their side, and the truth.
       
      Essentially, we all believe that our way is the best way; yet in the same breath, we all know (if we’re truly honest) that this isn’t the case.
       
      Here’s to those that are open to accept we’ll never please everyone all of the time, and to those bloggers and readers that choose with that wisdom versus the “Join me or die!” mantra. ;-)  

  • http://foxinteractive.me/ penneyfox

    First time commenting over here but when I saw it was written by @DannyBrown  – well just had to join in the conversation on this!
     
    Good things to think about here and like @JudyDunn , I go back and forth between where I sit on this matter. I jump back and forth between a personal blog and one for my business. I get to play in both sandboxes with the two different though processes and I can honestly say the personal one (its my blog and I get to say what I want) is growing faster then the business one.It could be the topic or the story that I’m sharing, not really sure.
     
    For some reason, I’ve recently become more aware of my site traffic (where its coming from, how many other posts they read) rather then whether I’m increasing or losing my subscribers. I’m an email subscriber so I know you all write about increasing your traffic. It would be cool if someone went deeper into this and talked a bit more on tracking your hits and how to use this info to increase our traffic (and thus increasing our subscribers). Just a thought …

    • http://dannybrown.me/ DannyBrown

       @penneyfox  @JudyDunn Wait a minute – this blog’s been running for just over 18 months and you’re only getting round to it now? Oy..!! ;-)
       
      Love your ideas on going beyond the numbers, Penney, and it’s something that I’ve covered with clients before, so there’s definitely scope there to share strategies. 
       
      Funnily enough, we have some exciting changes and features coming up here at FBBB, and your idea may fall within that perfectly. Food for thought – I’ll get back to you on it! :)

      • http://foxinteractive.me/ penneyfox

         @DannyBrown  @JudyDunn Yeah I know … I suck. I’ve been one of those lurkers who has been reading the posts and haven’t commented. Judy’s comments struck a chord with me and it got me thinking about the stats stuff.
         
        I AM one of your subscribers (hey how about that for bringing it back around to the topic :) ) so I’ll keep my eyes open for the new features. I’m all about the numbers and finding new ways to track ROI as that’s what my clients are looking for from our campaigns.
         
        BTW – I really like that this blog is written by quite a few people so we get everyone’s different point of view and experience. Always a great resource for blogging info.

        • http://dannybrown.me/ DannyBrown

           @penneyfox  @JudyDunn Thanks for the kind words and feedback about the multi-author approach, miss – it’s definitely one of the goals we had when starting (offering more than one take on the same subject), so great to hear it seems to be working! :)

  • http://www.thejackb.com/ TheJackB

    Posts like this make me think of my grandfathers and all of the great Yiddish expressions that work in blogging. You can make yourself absolutely meshugeh dealing with all of the narishkeit that comes along with this mishegoss.
     
    Unfortunately much is lost in the translation but here is what we are talking about.
     
    We make ourselves crazy with metrics and trying to understand why people do what they do.  The number one “complaint” about my blog is that I update too frequently. The  number one “compliment” about my blog is that I update frequently.
     
    Next up are the people who tell me that my blog is great because I cover so many topics and those that wish that I didn’t cover so many.
     
    This is why I continue to pursue writing first for me and then for you. That doesn’t mean that I completely ignore what my readers tell me because it is important but at the same time I can’t be all things to all people.
     
    So I pursue my passion and try to write about the things that make my heart sing or my stomach hurt. I figure that is the best way to keep myself in the game because if you don’t love this you just don’t last.

    • http://dannybrown.me/ DannyBrown

       @TheJackB You can please some of the people all of the time; you can please all people some of the time; but you can’t please all people all of the time.
       
      Here’s to doing it for love and appreciating anything that comes from that, mate!

  • http://thewritingbase.com/ Samarowais

    I’m actually in the process of sending out newsletter for the purpose of vetting out folks who are not interested in hearing from me. When I started my list, I had a free ebook titled ’10 Step Guide to Turning Your Prospects into Clients’. 
     
    I thought since mine was a freelance writing blog, folks would realize that it was meant for freelance. I thought wrong.
     
    All sorts of folks signed up who had no interest or connection with freelancing or writing. Sales people signed up, folks from different agencies etc. 
     
    I’ve taken off the ebook for now till I either come up with something new or have it updated.
     
    So now, every time I send out a newsletter, I specifically make it about writing or freelancing and then wait for the ones who don’t find my work and blog relevant to unsubscribe.
     
    The one newsletter edition no one unsubscribed after was when I mentioned I’d become an aunt for the very first time. Made me realize getting a little personal just might be the ticket to creating and maintaining a relationship with my newsletter subscribers!

    • http://dannybrown.me/ DannyBrown

       @Samarowais That’s a very interesting approach, and one that I’ve not really seen used before – is there a certain type of message you’re using to vet out the non-relevants or non-interested?

      • http://thewritingbase.com/ Samarowais

         @DannyBrown Not using a specific message. Just making sure each newsletter emphasizes on freelancing or writing or both in one way or another.
         
        My eCourse launch helped a lot too. I’m helping freelance writers break free from low paying content mills. I want folks on my list who’re freelancers. Who know what it means to struggle. To be stuck in a rut. To know what it’s like to want to establish their business so bad they lose sleep at night.
         
        If you’re not even working for yourself, there’s not much value I can provide. It’s much better for them to realize that and unsubscribe than endure emails from me that they click, delete or worse mark as spam.

  • http://www.ipnostudio.com/ Andrea T. H. W.

    Well, I don’t have so many subcribers so I’ll answer this question better next time. I think that if search engines love you having a list is not that important especially if you’re not into affiliate selling to your list. I mean it’s great having a big one but it’s not that needed. If search engines, especially one, don’t like you then you need a list to survive. Clearly then there is the list made up of freebies seekers and that made up of truly appreciative readers. Honestly I write because I like it and go on that way, subscribers or not, at the end search engines come and go so little traffic is not that problem but as for the list probably a better safe than sorry approach is the right one. Better have it than not. Possibly a “real” list, but it takes time and traffic to build it. Especially time.
     
    Well, like everything else. :)

    • http://dannybrown.me/ DannyBrown

       @Andrea T. H. W. Very good points, Andrea – and I think for the majority of bloggers, SEO is a more valuable tool than lists, due to goals for the blog.
       
      One thing I would say, though, is if the FTC (or similar agencies) take the power of search away from Google, then lists may be one of the saving graces for a blogger, since at least that list is invested in you.
       
      Great thoughts, cheers!

  • http://www.saraharrow.co.uk/ SarahArrow

    I don’t even look at the unsubscribe section, or the subscribe one for that matter. I’m looking to build a relationship with a group of people, Dunbar says I’ll struggle with over 150, and I make him right. I just go with building relationships with people that engage. Last week I slapped my phone number on my blog and this week 6 people have rang me to gripe about blogging and chat. One of them had no idea they could subscribe to a blog :) I’m guessing there are a lot of people like him that have no idea how to and use other ways to stay in touch.

    • http://dannybrown.me/ DannyBrown

       @SarahArrow You know, that’s a great point. I used to have RSS Subscription options in key places, and found no-one really signed up because they never knew what it was. Jump forward to today, with Email Subscription boxes and a little explanation of how it works? Numbers up significantly.
       
      Can’t argue with that!

  • rdopping

    There’s an unsubscribe button? Never seen one of these…….
     
    Maybe the question should be how many of your 20,000,000 subscribers actually really read your blog after a while. Crist, I have subscriptions to blogs that have more cobwebs that a century old haunted house (good visual?). Yeah, I can unsubscribe and I do occasionally especially when the site has 70 posts I have not read. So, then there’s all those proud bloggers with thousands of subscribers and actually 3 consistent readers. I know it must be tough to manage that “personal touch” after you hit thousands but ain’t that what it’s all about? 
     
    No unsubscribe for this blog tho. I come by here on occasion even through you don’t visit mine (sob!)…….;-)

    • http://dannybrown.me/ DannyBrown

       @rdopping Haha, i deliberately visited after your comment! ;-)
       
      It’s why i prefer email subscriptions, mate – I had hundreds of blog feeds in my RSS, never paid them a visit. But the ones I signed up for email updates? Read them pretty much religiously. Like you say, 20,000,000 is great but not so much if the traffic is equivalent to 20 readers…
       
      Cheers, sir!