Why @Livefyre Comments 3 May Be About to Change Blog Commenting Systems

For many bloggers, comments are the currency on which they base their blog’s success.

Sure, traffic is key, and selling products – premium or affiliate – may also be a factor they look to for their success. Comments, though? That’s a whole other ball game – just search for “how do I get more blog comments” on any search engine and see how many results you get.

Because of this, developers have looked at ways how they can help bloggers achieve their goal, and platforms from the likes of Livefyre (used on this blog) and Disqus have tried to answer that call.

Soon, however, Livefyre might be the lead commenting system for any blogger to run with given the news they recently shared about the upcoming Livefyre Comments 3 release, due imminently.

So what’s in it, and should you make the change if you’re not already on Livefyre?

Livefyre Comments 3 – New Features

One of the things I’ve always loved about Livefyre is that their team truly listen to their users (and even those using their “competitor” platforms). If they receive feedback on their current platform, and it makes sense to add, they usually do so.

Looking at the features of the new Livefyre 3, they’ve listened to and acted upon some of the feedback that may have put users off the system before. These additions include:

  • Simple, easy-to-customize design feature, to tailor more towards your blog design.
  • A rich text editor, with hyperlinks, fonts and more.
  • Media attachment drawer, to allow rich media to be integrated inside the comment.
  • Facebook and Twitter comments in-stream, improving on the already-awesome SocialSync feature of the current set-up.
  • Reply to social comments, allowing bloggers and their readers to extend the conversation across multiple platforms.
  • Enhanced friend tagging and sharing, if you have your social network accounts attached to Livefyre.
  • Option to edit your comment, something that’s been asked by many commenters, and great to see it included.

These are just some of the main changes to the new Livefyre 3 comment system. But that’s the front end – behind the scenes, the admin area is also receiving a huge makeover:

  • Moderators can now edit comments, as opposed to just administrators (great for multi-author blogs)
  • More filter and search options, without jumping through hoops to find comments you’re editing.
  • Real-time and bulk moderation updates, allowing for a smoother user experience on comment-heavy blogs.
  • And much, much more.

Quite the list, eh? And like I say, these are the main changes – knowing the Livefyre guys, I wouldn’t be surprised to see them tweaking existing features too.

So, Should You Switch to Livefyre?

To be honest, that’s really your call. I could wax lyrical about them all day (and often do!), and how awesome they are and why they’re my favourite comment system. But at the end of the day, your blog and readers are best understood by you.

Some bloggers that have tried Livefyre have seen comments decline, due to the sign-in process (although Livefyre offers guest commenting as well as profile options). But I sometimes find that’s maybe down to the blogger not introducing the system first, with a post about why it’s being used and how best to use it.

Personally, I’ve see conversations explode, and I love the fact that it includes social media conversations too – one of the biggest complaints many bloggers have is that Facebook and Twitter have impacted the amount of comments they receive. With Livefyre, these comments are included, and in a smooth and intelligent way.

I’ve tried WordPress native comments, and Disqus (I dabbled with IntenseDebate but didn’t like the styling). And, without question, Livefyre beats them all hands down – at least for this blogger.

With the new updates in Livefyre 3, I think my love for the system will be well and truly cemented, and I think they’re really offering something for every blogger. Not only that, but they really do look to be making it easier than ever to have a conversation around your blog, no matter where that conversation is taking place.

And that’s all any blogger can ask for.

Note: This is not a sponsored post in any way, shape or form for Livefyre. I simply love the platform and wanted to share the details of the upcoming Livefyre 3. To get in on the early beta, sign up here. Exisiting users will receive the upgrade over the next few weeks.


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About Danny Brown

Danny Brown is an award-winning marketer and blogger. His blog is recognized as the #1 marketing blog in the world by HubSpot. Danny is also the author of The Parables of Business and the upcoming book Influence Marketing: How to Create, Manage and Measure Brand Influencers in Social Media Marketing.

  • http://TonyEscobar.net/ Tony Escobar

    Livefyre is my favorite! I love the simple design. Disqus can get a little carried away, and the others even worse. The more simple the design, the more inviting it is for users to participate. I’m anticipating the official release of Livefyre Comments 3; the rich text editor is an awesome feature!

    • http://dannybrown.me/ DannyBrown

       @Tony Escobar It’s funny how people see things differently, mate – I know some folks who’d say the opposite, with Disqus being noted as cleaner. But I kinda like the look and feel of Livefyre, and the features are just plain sweet. :)

      • http://TonyEscobar.net/ Tony Escobar

         @DannyBrown Right, I know what you mean. One thing I’d like to see Livefyre integrate is something similar to the Disqus Community Box, that points out the top commenters, most liked, and new faces. That would be neat. But then again, I’m a firm believer of less being more.
        What’s the one thing that sold you on using Livefyre, Danny?

        • http://dannybrown.me/ DannyBrown

           @Tony Escobar That’d be a great feature, mate – hopefully it’s something that jkretch and the livefyre guys will take into consideration.
           
          I loved the whole social aspect (using the “@” symbol to tag, for example) as well as the community it builds. I also love the real-time conversations – they’re perfect for live Q&A sessions on the blog, a few of which I’ve had previously, and an upcoming one next week with Gini Dietrich and Geoff Livingston which should be pretty cool. :)

        • http://TonyEscobar.net/ Tony Escobar

           @DannyBrown Oh man, the social aspect is genius! Everything gets more and more connected as we move forward on the web. That sold me too.
          Where’s the upcoming Q&A taking place?

        • http://dannybrown.me/ DannyBrown

           @Tony Escobar Over at my blog, i’ll be running a framing post this week.
           
          You can see how some of my previous ones went here:
           
          http://dannybrown.me/2012/04/09/a-special-livefyre-qa-with-erika-napoletano-aka-redheadwriting/
           
          http://dannybrown.me/2011/08/09/geoff-livingston-live/
           
          And I wrote a post about the first ever one I did, and offered some metrics on it too:
           
          http://dannybrown.me/2010/12/10/livefyre-future-of-blog-comments/
           
          In essence, you could potentially replace Twitter with a  community forum powered by Livefyre. :)

        • http://TonyEscobar.net/ Tony Escobar

           @DannyBrown Well said and thanks for the links. I’ll definitely be having a look, great site. Cheers!

        • http://www.dragonblogger.com/ Dragon Blogger

           @DannyBrown  @Tony Escobar  jkretch  livefyre  Gini Dietrich  Geoff Livingston I agree the social aspect and being able to call in people via @ reply from multiple networks is truly beneficial.  The SPAM filters are better than any of the default wordpress commenting systems, impermium blocks more spam than Akismet ever did too.

        • geoffliving

           @DannyBrown Looking forward to it, Danny!

  • http://jonloomer.com/ jonloomer

    I’m listening, @DannyBrown . I don’t want to be that stubborn guy who refuses to see the light because he hates change. I just haven’t had any reason to leave Disqus so far. More than that, I’ve really liked it. The commenting system is such an important ingredient of the blog’s community… Which is also reason to change.I’ll say that the first time I used Livefyre on your site, it was a little confusing, clunky and frustrating. I also don’t like the default notification settings, though I can also see how those settings will drive people back to your blog. It wasn’t until just now that I figured out all of the ways I could configure my profile and settings. 

    • http://www.dragonblogger.com/ Dragon Blogger

       @jonloomer  @DannyBrown I thought the Livefyre team said there was new features around following conversations but they weren’t showcased in the demo from what I remembered.

    • http://dannybrown.me/ DannyBrown

       @jonloomer Hey there mate,
       
      The thing is, what I love about Livefyre you (and other bloggers) may hate. Same with Disqus, Echo, IntenseDebate, native comments and more.
       
      They’re definitely one of the ones that listen to feedback and feature requests more; but that doesn’t mean they’re right for you.
       
      But that’s the beauty of experimentation! :)

  • http://www.samarowais.com/ Samarowais

    I’ve been struggling with finding the perfect commenting system @DannyBrown . I’ve tried Intense Debate, Disqus and gone back and forth with WordPress’s native commenting system the past couple of months.
     
    Personally, I like the simplicity of putting in my name, email, website and comment. After the first time, my browser remembers the info I put and i can get down to writing the comment and hitting ‘post comment’.
     
    And for some reason I’ve hesitated using Lifefyre. A part of me is worried that like Intense Debate and Disqus, I won’t like it and will choose to go back to the native WordPress commenting system and in the back and forth, my commenters often lose their links.
     
    That said, your post has really tempted me to try lifefyre. A small blog like mine can definitely benefit from its features.

    • http://dannybrown.me/ DannyBrown

       @Samarowais The great thing with Livefyre is that is uses the WP Comment Loop for your comments – so, even if you switch it off after trying, you don’t lose any comments, you always own them. And they now allow guest commenting, so the next best thing to native comments. :)

      • http://www.dragonblogger.com/ Dragon Blogger

         @DannyBrown  @Samarowais @jennalanger Why do I get an error 404 when click on Samarowais or DannyBrown livefyre link in the comment, the user page gives a 404 but works for others?

        • http://jennalanger.com/ jennalanger

           @Dragon Blogger  Hmm, I’m not experiencing that. Which link are you clicking?

        • http://www.samarowais.com/ Samarowais

          You’re right @Dragon Blogger . I’m experiencing the 404 page for @DannyBrown  and my profile but @jennalanger ’s profile link is working fine.

        • http://www.dragonblogger.com/ Dragon Blogger

           @jennalanger Clicking the Livefyre link for the name in the comment itself, not the profile, the one with the little orange flame to the left.  

        • http://www.wmwebdesign.co.uk/ wmwebdes

           @jennalanger  @Dragon Blogger
           Tempted to give Livefyre another try.
          Jenna – will my existing comments just move over to the Livefyre system or will I lose them?

        • http://www.dragonblogger.com/ Dragon Blogger

           @wmwebdes  @jennalanger All existing WordPress comments get imported and synced with Livefyre, all comments left on Livefyre get synced back to your WordPress blog so if you disable or remove it later you get to keep all comments on your WordPress database too.

        • http://www.wmwebdesign.co.uk/ wmwebdes

           @Dragon Blogger  @jennalanger
           Thank you sir – might go for it this weekend.
          Oh the indecision!

        • http://www.dragonblogger.com/ Dragon Blogger

           @wmwebdes  @jennalanger It’s a quick switch, I build up a site or switch one over in about 5 minutes, takes about 1/2 hour or hour to sync 20k comments.

        • http://www.wmwebdesign.co.uk/ wmwebdes

           @Dragon Blogger  @jennalanger
           20k comments – that won’t be a problem that I’ll face. LOL
          Will do it tomorrow – looks as though Livefyre are really moving forwatd.
          Better get in there before it goes to a premium service!

      • http://www.samarowais.com/ Samarowais

         @DannyBrown Just installed livefyre on my blog :)

        • http://www.wmwebdesign.co.uk/ wmwebdes

           @Samarowais  @DannyBrown
           Sam – I get a 404 on your latest post link - add a link and I’ll pay you a visit.

        • http://www.samarowais.com/ Samarowais

           @wmwebdes   Hey. That’s weird. Thanks for letting me know. My latest post can be found here: http://thewritingbase.com/how-to-fire-a-client 

        • http://www.wmwebdesign.co.uk/ wmwebdes

           @Samarowais
           No problem Sam – looks as though Livefyre is performing well over on your site.

  • http://www.dragonblogger.com/ Dragon Blogger

    I have been using Livefyre on all of my WordPress blogs since October 2010 and haven’t switched back once, there are still some features needed to help improve efficiency but the new version adds some great ones too.  I like being able to move from one blog to the next on Livefyre and not have to sign in again, just like Disqus, the cookie is stable as well, I can sign into Livefyre once and close my browser, open it for at least a week and not have to sign into Livefyre again to leave a comment on any other Livefyre blog.  iOS Mobile commenting is the only real delay where you have to sign in everytime you close Safari, but this is how iOS works.

    • http://dannybrown.me/ DannyBrown

       @Dragon Blogger Right with you there, mate. i joined up as one of the very early beta users, and loved the features from the off. Yes, there were quibbles (the mobile aspect being one of the biggest), but they updated and fixed the majority of these issues. Any company that continuously innovates gets my attention immediately, and Livefyre are one of the best at this.
       
      Cheers, sir!

      • http://www.dragonblogger.com/ Dragon Blogger

         @DannyBrown Only a few glitches remain where for some reason a few commenters who leave comments have CSS code appended into their comment, happens to only about 4 or 5 users but happens everytime they comment almost.  The other feature is that when Livefyre removes spam on the 2nd pass, it doesn’t also remove it from your wordpress database, so your WordPress can end up with pending or approved spam comments that Livefyre eventually removed, but they stay in your WordPress database and have to be manually cleaned out.

  • http://www.wmwebdesign.co.uk/ wmwebdes

    Hi Danny
    As you know, I did give Livefyre a go, but had a few technical hitches so went back to native WP comments.
     
    The guys over at Livefyre couldn’t have been more helpful and… I am tempted to try again.
     
     

    • http://dannybrown.me/ DannyBrown

       @wmwebdes If there’s one thing they excel at over everyone else, it’s their support and service – that alone makes them immediately valuable to me, mate. 

  • http://justicewordlaw.com/ Justicewordlaw

    I’ve seen a lot of various opinions on this matter especially with tomewer  and johnchow recent blog posts talking about how they left Livefyre for basically some of these reasons. I still feel though one feature I would love to see them integrate would be an option for commenters to opt into your email list when you use plugins such as WP Subscribers when using ComentLuv or the basic WordPress commenting system. Still these features are really great.

    • http://www.dragonblogger.com/ Dragon Blogger

       @Justicewordlaw  tomewer  johnchow If you read one of John Chow’s reason for leaving around Livefyre leaving dofollow link in comment (violating Google policy), this basically would be the same reason not to use CommentLuv with WordPress commenting system.  I do think Livefyre should update to give moderators make all or none of the links (profile and recent conversation) dofollow or nofollow, give the choice to the blog owner.

    • http://dannybrown.me/ DannyBrown

       @Justicewordlaw  tomewer  johnchow Perhaps the fun of Livefyre commenting was taking reader eyeballs away from the NASCAR advertising look and feel of John’s site? ;-)
       
      That’s the great thing about any comment system – what works for one blogger doesn’t necessarily mean it works for another. There’s no right or wrong, just what’s right for your blog and readers.

  • http://www.ipnostudio.com/ Andrea T. H. W.

    Thanks for having written this post so I can avoid to do it and just link here.
     
    I use it and honestly their support for a free service is amazing. Add this to the fact that around half or more of the new features have been asked for by users and they listened and you can easily see why Livefyre is such a great service. I just hope they’ll never sell it to someone else and that once Google enters the comment systems arena it won’t do what it always do with competitors.
     
    Also linking your FB profile there is more or less no need to go there as every post you read gets shared. Actually I’m always using it both for Twitter and FaceBook.
     
    Last if someone gets so bored by having to log in to comment then probably it’s not such a needed comment. Also because I guess they have no problems logging into FB, Twitter or their own site.
     
    Livefyre rocks and practically kills spam and links-suckers. Great post Danny. ;)
     
    Tweeted and FaceBooked.
     

    • http://www.dragonblogger.com/ Dragon Blogger

       @Andrea T. H. W. Plus, the moderation flag rules are AWESOME, this allow your readers to help flag and automatically trash/block spam.  

      • http://www.ipnostudio.com/ Andrea T. H. W.

         @Dragon Blogger Surely. But for me the main thing is that you ask they answer. Beside the other Danny’s place how many services like this exist?
         
        Thanks for the reply, also because it reminded me that I forgot to follow your website. :)

        • http://www.dragonblogger.com/ Dragon Blogger

           @Andrea T. H. W. The Livefyre team does give great customer service, no doubt about that.

    • http://dannybrown.me/ DannyBrown

       @Andrea T. H. W. I recall when i first started testing Livefyre, and I had an issue with how it was displayed on my blog. It turned out it was a theme issue, but the Livefyre guys stepped in and sorted it – after that kind of commitment, I was sold.
       
      And I completely agree on the log in mindset – like you say, if the blogger is providing great content, is it really so much to ask to go in and share your appreciation?
       
      Cheers, Andrea!

      • http://www.ipnostudio.com/ Andrea T. H. W.

         @DannyBrown It’s a very small price to pay, given that we can’t give everything for free. ;)

  • http://www.mynotetakingnerd.com/ Lewis LaLanne aka Nerd #2

    I don’t see any of this innovation happening with Disqus. In fact I never hear anyone raving about it. I certainly don’t. I don’t hate them and I don’t love them.  I’m just kinda of meh about em.
     
    The rich media attachment and the rich text editor really call out to me.What would be really awesome is to see a commenting platform that hovered to where ever in a post you wanted to comment on and just stay there. Sometimes I’ll read something and have to copy and paste it into the comment box so I don’t space out what I’m addressing but if the comment box was able to appear right there, this wouldn’t be necessary.
     
    But maybe I’m the only weirdo who would like to see a feature like this added to commenting software. :)

    • http://dannybrown.me/ DannyBrown

       @Lewis LaLanne aka Nerd #2 Completely agree – Disqus is a good platform, but it seems that @livefyre has really built a community of ambassadors around its platform.
       
      And you know, that feature would be awesome – perhaps Jenna Langer or Jordan Kretchmer could offer their thoughts on the idea?

      • http://jennalanger.com/ jennalanger

         @DannyBrown  @Lewis LaLanne aka Nerd #2  Love that idea, and can’t say we haven’t been thinking about how to incorporate it :)

        • http://dannybrown.me/ DannyBrown

           @jennalanger  @Lewis LaLanne aka Nerd #2 And Jenna’s very quick response is another reason I love the Livefyre guys. :)

        • http://www.mynotetakingnerd.com/ Lewis LaLanne aka Nerd #2

           @DannyBrown  @jennalanger Agreed Danny. Gotta love a woman who’s quick on the draw. Pew! Pew! Piercing her fans inquiries with direct answers at the speed of a bullet. :)
           
          Now get to work Jenna! Hahaha I want to see your name in lights for bringing this innovation to bear. And, I expect a hot dog basket in return for seeding this concept.
           
          I can hear you right now saying, “Hot dog basket??? What the hell is a hot dog basket?” I’ll clear up the confusion. Some people send fruit baskets as gifts but all fruit baskets tell me when I get them is that the person thinks I have a backed up colon and that I need more fiber in my diet. I am horking down plenty of fiberous food so I’m good on that front.
           
          Thus my request for a 42 pound 7 ounce hot dog basket teeming over the brim with wieners of all assorted variations from all over the planet. This kind of gift SCREAMS “I worship the ground you walk on and you’re now inducted into my own personal hall of fame!” I like being the object of worship. 
           
          I don’t know if “Hot Dog Baskets” even exist, but if they don’t, get to work on that too so we can see your name in lights as a result of immaculate conception. :)

        • http://www.dragonblogger.com/ Dragon Blogger

           @jennalanger  @DannyBrown  @Lewis LaLanne aka Nerd #2 Little tiny floating comment icon that scrolls along with the post, they click on and it opens into ajax comment frame would suffice.  

        • http://jennalanger.com/ jennalanger

           @Lewis LaLanne aka Nerd #2  @DannyBrown If you’re at BWENY, I will somehow get you a hot dog basket :) Thanks for the support!

    • Tyler Hayes

       @Lewis LaLanne aka Nerd #2 We actually just completely overhauled our entire admin a few months ago — see http://blog.disqus.com/post/14575149870/try-the-all-new-moderation-on-disqus and http://blog.disqus.com/post/18875154463/the-all-new-disqus-moderation-introducing-user — and since then have been working on a full refresh of our commenting embed itself. It’s live on our blog and you may be able to spot it on some other sites around the Web right now which are testing it. Check out http://blog.disqus.com/post/22325598158/try-out-disqus-2012 — we’d love your thoughts and impressions.

      • http://dannybrown.me/ DannyBrown

         @Tyler Hayes  @Lewis LaLanne aka Nerd #2 Cheers for the heads-up, Tyler, some nice changes over there.
         
        Obviously I still prefer Livefyre, but nice to see that it’s the bloggers and readers that win from the constant improvements on comment systems in general.
         
        Cheers!

        • http://www.mynotetakingnerd.com/ Lewis LaLanne aka Nerd #2

           @DannyBrown  @Tyler Hayes Hey Tyler, I watched the video and I started laughing to myself because I found out that I’d been pronouncing the name of your service wrong for years now – “Diskus” rather than “Discuss”. Hahaha
           
          I just requested an invite and I need it fast because when I go to moderate comments within Disqus on my site all I get is the spinning buffering wheel of death and hopefully the new version will smooth this out. Like I explained to Danny a few days ago, I’m the talent on the content and selling side, not the tech side, so I don’t play around with any of the plug – ins for fear of blowing shit up.
           
          I like the “voting” concept you’re integrating instead of the straight timeline – for the readers view – not the administrators. I can see this mirroring the structure that the ever-so wonderfully brilliant Helen Killer has set up on her site http://www.regretsy.com where she uses it with her massively engaged raving fans.And I imagine you’ll want to have this feature be optional for the people who cling to the way they’ve been doing for years.
           
          But I think it will be in your guys’ best interest to go ahead and submit to being “Me-Too” with this list of features and benefits . . . 
           
          —–>A rich text editor, with hyperlinks, fonts and more. (fonts idea I’m not so crazy about because it has the possibility of disrupting the flow of the eye path if people start getting too crazy with it)
           
          —–>Media attachment drawer, to allow rich media to be integrated inside the comment.
           
          —–>Facebook and Twitter comments in-stream, improving on the already-awesome SocialSync feature of the current set-up.
           
          —–>Reply to social comments, allowing bloggers and their readers to extend the conversation across multiple platforms.
           
          —–>Enhanced friend tagging and sharing, if you have your social network accounts attached to Livefyre.
           
          —–>Option to edit your comment, something that’s been asked by many commenters, and great to see it included.
           
          …because they’re just too cool of USER REQUESTED additions to not have available (they appeal to me more when I put my “commenting” hat than my “administrator” hat.)
           
          Thank you Tyler for the heads up on the your innovations. I truly look forward to a mega-enhanced experience in the future that allow me to bring Danny over to the dark side. MWAHAHAHA (JK about the Dark Side comment Hahaha)
           

        • http://dannybrown.me/ DannyBrown

           @Lewis LaLanne aka Nerd #2 Haha, I won’t be going anywhere soon – I found the comments system that I think blogs have been waiting for. But feel free to continue to check back in and try… ;-)

        • Tyler Hayes

           @DannyBrown  @Lewis LaLanne aka Nerd #2 Thanks for the kind words Danny. I couldn’t agree more about how nice it is to see improvements from all players, across the board. And of course it’s actually pretty fun having Livefyre just around the corner from our office; we run into them sometimes around town.
           
          One of the best things about the Web is that there’s room for everybody. Many people end up having similar tastes so certain products succeed more so than others but I think it’s important for us to always remember that at the end of the day there are different strokes for different folks. And that’s okay.
           
          We like to make a great product, and we certainly think it’s best for the use cases for which it is designed (which by choice is a large swath of communities on the Web) but honestly what interests me most about this topic of choice is *why* we all make these different decisions and have different preferences. So on that note, thank you for fostering these conversations.
           
          If you ever have any feedback about Disqus or just wanna talk shop feel free to shoot me an email tyler@disqus.com.

        • Tyler Hayes

           @Lewis LaLanne aka Nerd #2  Did you get your invite yet? If not shoot me an email tyler@disqus.com and we’ll get that sorted. Either way I’d be happy to help figure out that endless spinning in the admin; that should never happen.
           
          Those who don’t want to join the Disqus 2012 experience will be able to continue using the current version of Disqus. We currently plan on supporting both.
           
          We already offer media attachments and comment editing so yup we’re +1 on those. We’re beefing up our mentions too, so I can definitely get on that train. We’re actually also improving our follow system, including adding a muting option, which I’m especially looking forward to. It’s really cool being able to see those people I follow’s comments in the My Disqus tab, no matter what site I’m on.
           
          (Side, but related, note since we’re on the topic of features like a rich text editor and integrating non-native comments from other networks. To get my personal opinion on how we feel about those things, I think bentlegen put it best on http://maxwendkos.com/post/22702754469/did-disqus-just-bet-the-farm-on-identity#comment-524656117: “I think we want to try and limit the scope of what’s possible with customizations first, and go from there.” In Disqus 2012 for example, we’re introducing a lot of new paradigms, philosophies, and features already so our first and foremost priority is creating a strong base foundation that feels familiar even in its novelty. On top of that stable experience, we can then add layers of even more prescient functionality that fits into the overall story and intent of Disqus 2012.)
           
          “Mega-enhanced.” “Dark Side.” I like your style.

        • http://www.mynotetakingnerd.com/ Lewis LaLanne aka Nerd #2

           @Tyler Hayes I’ve sent an email to you and I thank you for welcoming me to do so. :)
           
          And I like what @bentlegen says about layering. It mirrors a philosophy similar to mine.
           
          A mistake people tend to make is to look back on successes they’ve had and label them as “Perfect”. They equate their having had success with their having been perfect. And this leads them to always chasing “Perfection”.
           
          When “Perfection” is the target, you over analyze everything. Everything needs to be “right” before you can action to protect your shot at perfection. Here’s the rule of thumb to operate on if you don’t want to be paralyzed by perfection . . .
           
          “80% Is Good Enough.”
           
          And what’s crazy is that more often than not, you can get to 80% in 20% of the time.
           
          Shooting to get the last 20% perfect is what hogs up 80% of the time and leads to diminishing returns.
           
          Profit comes to those who gun for Great, not to those chasing the ever elusive perfect.

    • http://www.dragonblogger.com/ Dragon Blogger

       @Lewis LaLanne aka Nerd #2 This reminds me of a plugin I saw where you can simply cut and paste a small segment of a post and share it on social media with link back to original post, but I like the idea of a hovering icon which you just click and it spawns an ajax commenting box above where you are at.  The only problem with this is that already so many commenters just scroll down and leave useless comments without reading articles and probably would encourage even more of that.

      • http://www.mynotetakingnerd.com/ Lewis LaLanne aka Nerd #2

         @Dragon Blogger I hear what you’re saying. And, I believe the people on a mission to dump garbage onto your site are there purely for that purpose rather than deciding to do just do so on a whim. I’m also open to the view/possibility that the opposite could be true; and you could get more quality comments. But of course, testing it out would be the only valid way to evaluate. :)

  • http://www.TheSalesLion.com/ Marcus_Sheridan

    Wow DB, love what LF is doing with this. Good for them, as this type of thing benefits all of us bloggers.

    • http://dannybrown.me/ DannyBrown

       @Marcus_Sheridan Uh oh – does that mean you may be swayed over that way, dude? ;-)

  • http://jonloomer.com/ jonloomer

     @DannyBrown Is your Partner Products widget a specific plugin or do you just build it out in an HTML widget?

  • http://techmansworld.blogspot.com/ MHazell

    Disqus already has all of these features. I do like the new comment box design though. Looks better than this one.

    • http://dannybrown.me/ DannyBrown

      @MHazell Disqus doesn’t have SocialSync or social comment integration. Nor does it have BackLink. For me, there’s no comparison, Livefyre is better.

      But that’s the beauty of having choices to us what we prefer.

      • http://rfahaiti.org/ Restavec Freedom Alliance

         @DannyBrown  @MHazell Thanks for stating that since I wasn’t sure myself! We currently use Disqus at http://www.rfahaiti.org but I’m about to switch us back to Livefyre. 

  • http://japaneseghost.net/ Japanese Ghost

    I have been looking forward to this since I heard about it.  Hope it is tomorrow :-)

  • http://www.tutorcare.co.uk/Health-and-Safety/Manual-Handling-Training-Courses-(CIEH).html TutorCare

    I think LiveFyre is far better than Disqus.
    The styling looks nicer, the social integration seems to be more fluid, and the moderation features are very well thought out :)

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  • http://japaneseghost.net/ Japanese Ghost

    I am really looking forward to version 3.  Pulling my hair out wondering what is taking so long :-)

  • http://dannybrown.me/ DannyBrown

     @Japanese Ghost I hear you – you can see the beta version of Livefyre 3 in action over at my own blog:
     
    http://dannybrown.me/2012/06/20/social-media-small-business-jugnoo/
     
    There are still some kinks to be worked out, but I’m liking the updates a lot, very smooth experience. :)

  • http://vootatico.com.br/ PFF

    Two-way sync with WordPress comments will be included at these new features?

  • http://dannybrown.me/ DannyBrown

     @PFF Sorry, not quite sure what you mean here – Livefyre pulls directly from the WP comment loop, so not only are your comments always the most recent, but also the exact same you’d get if you were just using WP native comments. Can you maybe elaborate? Thanks!

    • http://www.dragonblogger.com/ Dragon Blogger

       @Danny Brown  @PFF I think what he means is that when I first installed Livefyre and I replied to a comment on my WordPress dashboard, they don’t get synced to LIvefyre, only happens the very 1st time you activate the plugin.It would be nice to still be able to reply to comments from a centralized location, personally I wish I could reply to any of my 4 blogs using Livefyre right from the Livefyre Dashboard and the reply zips and syncs right to my blog.  I know it is possible, and Livefyre Dashboard should be the point where you do all moderation/reply….etc.  Which would be a boon for us who run several blogs.  
       
       

  • http://nfcnblog.com/ Nonstopdrivel

    As far as I am concerned, it is well past time to simply brand Livefyre 3 as Vaporware.  Looking through Livefyre’s own description of its history, one can detect a noticeable trend of taking at least twice as long as promised to fix even minor issues.  Livefyre 3 was promised back in May, if I am not mistaken, and they don’t even have any updates about it on their blog.  I know my users are tired of waiting for it.  The least Livefyre could do would be to give an ETA, which they have not done since they said it would be released within three weeks of the rollout of the admin back end.

    • http://dannybrown.me/ Danny Brown

       @Nonstopdrivel You do know Livefyre 3 is out in beta now, right, and being used on this blog? This comment box is the old one – all posts published since L33 installed have the new one, and it’s very sleek and the features are well implemented.

      • http://nfcnblog.com/ Nonstopdrivel

         @Danny Brown I hadn’t realized that bestbloggingtipsonline.com is the same site as dannybrown.me.  Yes, Livefyre 3 is out in beta, but only a select few sites have been invited to join, and despite our (very) high comment volume and the frequency with which we report bugs to Livefyre, we have not been invited to join.
         
        In any case, all they say is “be patient” and never give an ETA.

        • http://dannybrown.me/ Danny Brown

           @Nonstopdrivel Different sites, I simply founded FBBB.
           
          I can’t speak for the invites as not sure how they choose – just wanted to let you know LF3 is out and (I believe) expected to go out to the wider blogosphere on July 12.
           
          PS – the new social sync (blending Twitter and FB comments into the main comment section) is pretty cool over the previous version. :)

        • http://nfcnblog.com/ Nonstopdrivel

           @Danny Brown Well, that is good news if true, but I remain skeptical. If you look through the archives of their support site, they have a terrible track record of fixing bugs and releasing updates in a timely manner. In fact, it typically takes two to three times as long as they say it will. I am surprised that their engineers keep their jobs with such a record.
           
          My members won’t care much for the Twitter and Facebook comments.  But they are champing at the bit for the Edit button, which is something places like ESPN have had for years already.

        • http://www.dragonblogger.com/ Dragon Blogger

           @Nonstopdrivel  @Danny Brown If you use the standard WordPress commenting system you can use the Ajax Edit Comments plugin which adds edit and bold/italics/formatting to their comments.  Worth using if you are on the WordPress commenting system, it isn’t free but worth paying for.

        • http://dannybrown.me/ Danny Brown

           @Nonstopdrivel See, I’ve been really fortunate (I guess) and always found their support second-to-none. And, working in the tech media industry, I can see why delays pop up (though, like you, I get frustrated because I’m in the field of marketing and tech delays mess our message up).
           
          The Edit button is a nice addition, as is the rich text editor for bold, Italic and bullets.
           
          Hope livefyre get to you soon :)

        • http://meghankrane.com/ meghankrane

           @Danny Brown is correct, we will be making our Comments 3 WP plugin available to everyone on July 12th. @Nonstopdrivel I can assure you that we didn’t mean to exclude you from our beta testing program, but we are wrapping that up now in preparation for July 12th. I completely understand that delays are frustrating, and we are anxious to hear your feedback about Comments 3.  If you have any questions about Livefyre please let us know at livefyre or by sending us an email at suppport@livefyre.com

        • http://www.dragonblogger.com/ Dragon Blogger

           @meghankrane Can you confirm if the version 3 final will have the fix for when you click on “reply to comment” from email it will actually find and open reply right on that comment instead of you having to fish for it like the current version?

        • http://nfcnblog.com/ Nonstopdrivel

           @meghankrane  @Danny Brown  livefyre Ms. Krane, I think you misunderstood my comment. I was not complaining about not being included in the beta program — though in rereading my comment, I can see how it might be interpreted that way.  (I have been battling a high fever for several days now, so what I write may not be all that coherent or even rational right now).  I was just expressing frustration with how opaque Livefyre has been lately.  We had actually considered exploring the Enterprise option, but with how slow Livefyre can be in fixing issues and sparse they can be in be in communicating, we have been hesitant to open our pocketbooks.
           
          More than anything, I was just venting my spleen on a forum outside my own blog, where I have been hassled by readers for weeks — nay, months — in regard to the new features that will be released in Livefyre 3.  Between physical illness and irritation at my own readership, I probably came across a lot harsher than I intended to be.
           
          That being said, there is an old saying that goes something like this: “Underpromise and overdeliver.”  I think Livefyre would do well to take that concept to heart.  From what I have seen in your archives, you have a tendency to overpromise and underdeliver.
           
          No one would have cared if you had promised features like an edit function to be released in July 2012 — and then made good on the promise. But it was first stated it would be out in 30 days back in November 2011, and then within 3 weeks of the release of the admin back end in May.  That is the problem some of us have

        • http://meghankrane.com/ meghankrane

           @Nonstopdrivel  I hear what you are saying about communicating product information and delivering results, and I just wanted to assure you that your comments are taken to heart here on the Livefyre team. I hope you back in better health soon.

      • http://justinmoorescott.com/ justex07

         @Danny Brown I installed Livefyre beta 3 on my site, probably a bit of a mistake. I’ve had some issues but they are working through it with me.

        • http://nfcnblog.com/ Nonstopdrivel

           @justex07  @Danny Brown Have they fixed the annoying bug on the admin back end, wherein it shows you the most recent 25 comments — but if you hover your cursor over it, it snaps closed?

        • http://dannybrown.me/ Danny Brown

           @justex07 That’s the thing with beta, running on a live site can be a risk. But, I guess that’s how they fix through things to make the end product better.

        • http://dannybrown.me/ Danny Brown

           @Nonstopdrivel  @justex07 No, that’s still there at the moment – hopefully the production version will address that.

  • http://justinmoorescott.com/ justex07

    I absolutely agree, @livefyre is the commenting platform to beat at this point. I can’t think of a good reason to not use it. Plus the people behind it are great and have always been incredibly helpful.

  • Mark Tompson

     @Danny Brown  @MHazell Social Sync is total B.S. – who care about conversations pulled in from Facebook fan pages?  It’s a bunch of bloated software that really doesn’t get to the point of creating better communities. 
     
     @Danny Brown How much does Livefyre pay you for all the tweets and blogs posts you write about them.  To me Livefyre is just a poor copy of Facebook or Intense Debate.  

    • http://justinmoorescott.com/ justex07

       @Danny Brown  @MHazell I have to disagree Mark. I have tried all of the commenting systems and they all fail where @livefyre has succeeded, at least for me. You mention intensedebate which I have also used. See here http://itsjust.in/dYd8iC I have also tried disqus  with disastrous results http://itsjust.in/ePTcbt but with Livefyre, if I came across a problem, it was always fixed in a timely manner. I even tried JS-Kit Echo which was great until it increased in price from $10/year to $10/month.
       
      But on to your comment about how Facebook and Twitter comments are worthless bloat etc etc. So not true! Unifying a conversation alone is worth using Livefyre over another option.
       
      Beyond unifying the comments, you’re also adding content that can be picked up by search engines. Google does not pick up Tweets, but if the tweet is in a comment, it does show up in search results. This is especially important for breaking news.
       
      There are a dozen or more reasons that I love Livefyre and it doesn’t stop with just the features their service brings, it continues with the great support I have personally experienced as well as the care they have for their users. 

    • http://www.dragonblogger.com/ Dragon Blogger

       @Danny Brown  @MHazell Can’t really compare LiveFyre to Facebook at all, Livefyre isn’t a social media platform in it’s own right. Also Facebook commenting is just that, where Livefyre can integrate Twitter/Facebook and probably LinkedIn/Google+ eventually.    I think Livefyre most directly compares to Disqus (both have more features than Intense Debate by fare).
       
      It isn’t just showing conversations from both platforms, but being able to notify, bring in and broadcast directly unifying the communication is the key.  The Livefyre 3 commenting with formatting is icing on the cake where you can upload attachments (screenshots, photos) and so much more.  The only thing Livefyre lacks which I really need is “email reply support” where you can reply to an email and it will put the reply into the conversation thread.  Disqus has this I believe. 

    • http://www.dragonblogger.com/ Dragon Blogger

       @justex07  @Danny Brown  @MHazell  @livefyre  intensedebate  disqus  Livefyre We were writing our replies at the same time.

    • http://dannybrown.me/ Danny Brown

       Mark – I’ll leave the answers to both @justex07 and @Dragon Blogger who covered everything I would have said. But that’s the beauty of choice – we use what we love, and I love Livefyre. No payment required.

  • http://www.dragonblogger.com/ Dragon Blogger

     @Danny Brown  @jonloomer I use WP125 ad manager too, great plugin.  I edited the PHP source code though to make links open in new window (which they don’t do by default).

  • http://vootatico.com.br/ PFF

     @Danny Brown I deactivate Livefyre (and another plugins) for maintenance pourposes for a couple days.
    When I reactivate it, Livefyre didn’t import the “inactive period” comments.
    Intense Debate system has a clean import function to solve issues like this, but I don’t know how to proceed in Livefyre.

    • http://dannybrown.me/ Danny Brown

       @PFF Hi mate,
       
      You should be able to do that within the LF admin area – if there are non-synced comments, it lets you re-sync. But perhaps dharait or @jennalanger / jmatthicks can advise?

    • http://twitter.com/JMattHicks JMattHicks

       @Danny Brown  @PFF  dharait  @jennalanger Drop us a quick e-mail: support@livefyre.com, we can help you got those comments synced back!

    • http://dannybrown.me/ Danny Brown

       @JMattHicks  @PFF  dharait  @jennalanger On the ball as always, sir – cheers!
       
      Quick question – I reverted back to 3.17 while glitches from today’s emails were happening – if I switch on, will my sync go through OK? Or should I wait until official production release?
       
      Cheers, mate!

    • http://113tidbits.com/ tonygreene113

       @Danny Brown I’ve had the same issues with the 3 release and had to go back to 3.17. Think they’ll take bug reports and come back cleaner?

    • http://dannybrown.me/ Danny Brown

       @tonygreene113 I’ve always found the LF team to be really responsive at sorting bugs (they’ve fixed a few already in LF3 based on user feedback), so I would think so. :)

    • http://113tidbits.com/ tonygreene113

       @Danny Brown Will your org be doing a swag giveaway for the jugnoome platform any time soon?

    • http://dannybrown.me/ Danny Brown

       @tonygreene113 Possibly. We already pick users of our platform at random and mail them thank you gifts, so you never know. :)

    • http://vootatico.com.br/ PFF

       @JMattHicks  @Danny Brown  dharait  @jennalanger I’ll keep Livefyre inactive until the stable #comments3. So I email you.

  • http://113tidbits.com/ tonygreene113

    Hey @Danny Brown @JMattHicks  dharait are you aware problems with a plugin called “Flamingo” that works in conjunction with Cantact Form 7? I’ve had to de-activate on my site because if I have it active, it pulls in the email address of the latest commenter on site as a “backlink” – I’ve deactivated it for now.
     
    Just curious if you were aware of this…

    • http://dannybrown.me/ Danny Brown

       @tonygreene113  @JMattHicks  dharait Hi mate,
       
      I haven’t actually heard of that plugin but thanks for the heads up!

      • regular_dhara

         @Danny Brown eeks! sorry guys I some how missed this.
         
        Thanks for the heads up on that Tony. I too am not aware of the plugin and this issue is new to me. Would you be willing to send us a link to the live example? I’ll have an engineer investigate more in to this for you. 

      • http://twitter.com/dharait Dhara Mistry

        @Danny Brown@tonygreene113
         
        eeks! sorry guys I some how missed this.
         
        Thanks for the heads up on that Tony. I too am not aware of the plugin and this issue is new to me. Would you be willing to send us a link to the live example? I’ll have an engineer investigate more in to this for you and figure out a fix.
         

        • http://113tidbits.com/ tonygreene113

           @Dhara Mistry  I’ll try to find a post on my site where the comment “backlink” has the email address of a previous commenter.

  • http://japaneseghost.net/ Japanese Ghost

     @Danny Brown  @Nonstopdrivel It’s July 22, did Livefyre 3 come out yet?  If it did do I need to update my comments somehow? 

  • http://www.finanteazi.ro/ Finante Azi

    hi

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  • http://techjay.com/ slimderek

    I Love Livefyre
    and would want to see more updates.

  • Lee Moser

    I definitely consent, @livefyre is the leaving comments foundation to defeat at this factor. I can’t think of reasonable to not use it. Plus the individuals behind it are excellent and have always been amazingly beneficial.

  • http://hcgchica.com/ Rayzel Lam

    Cool feature in livefyre I wanna try it until further info I will still stick with disqus.

  • Fortis Malar

    I would like to thank for the leads up on that Tony. I too am not conscious of the plug-in and this problem is new to me. Would you be willing to deliver us a weblink to the stay example? I’ll have an professional examine more in to this for you.
    Chennai Hospitals

  • Fortis Malar

    yes i do have the same question

    http://www.fortismalar.com/