Last week we talked about how much your business blog sucks. It’s definitely not a hopeless case, but you’re embarking on dangerous ground and just need to watch your step.
No matter if it sucks or not at first, a lot of work goes into creating and running a quality business blog for your brand or company. Watching your step comes into play because there are a lot of pitfalls that become dangers as you traverse this Mordor of business blogging.
Here are the ones I’ve seen most often that are waiting with pointy teeth and poisonous scorpion tails for you in the Internet woods.
Got A Minute?
The decision to pick up and write your company blog is not one that should be taken lightly. It’s not a one-time thing of a short spell that you’re doing, it’s a long term commitment to the ongoing conversation and information sharing between your business and your customers, employees, prospects and the press.
Blogging takes a considerable amount of time outside of simply writing the content (i.e. coming up with posting schedules, governance policies, finding people to write, figuring out the editing chain of command and training the website editor to name a few).
There’s definitely a time of resplendent joy when starting a company blog. Where you’re so happy to be getting it off the ground and you just feel like you’re on your honeymooon, but that feeling goes away and then all you’re left with is the work. All you’re left with, as Steven Pressfield would say, is to Do The Work. It’s also really easy to figure out things to write about when you first start out. It seems like there’s an ever-flowing cave of content that will never end.
Eventually it does and you have a harder and harder time finding that content as writers start to miss deadlines and the other stresses of your life and job set it. If you’re not prepared for the time commitment up front, it may just smother you before you have time to get it in front of people.
The problem comes in the perception of your blog. A poorly-managed blog looks lazy to people who may stumble across it and the SEO benefits will start to dwindle as well. Eventually, you start looking worse for having a blog than if you didn’t have anything at all.
Sell, Sell, Sell
Here’s one that trips a lot of companies up. It’s a business blog, so you should always be selling on it, right?
Wrong.
You can mention your stuff and even hype new products/offers you have coming out, but if all you do it hock your crap at people, rest assured that they will stop reading. If they want commercials, there are plenty of other places to see those. Spend you time telling stories, answering questions, relating cool facts, and the like to make sure you’re connecting in ways your audience will respond positively to.
You’re already going to build call to actions built into your blog page and at the end of some posts, so don’t waste your and your readers’ time by making all your posts targeted sales pitches.
You’re Stupid
You can’t please all of the people all of the time. If you’ve done your research on some other blogs in your vertical, I’m sure you’ve noticed some negative comments here and there. It’s normal. Don’t freak out.
Instead of fearing negativity directed at your brand or blog, have a plan in place beforehand on how you’re going to handle negative comments. That way you come off less like a babbling buffoon and more like Matt Damon in “Good Will Hunting”. You need to react quickly, decisively, rationally and logically to all negative comments and having a plan in place before they show up will help you out a ton.
A good way to start building that plan is to see what negative comments other blogs in your vertical receive regularly because there’s a good chance those issues will find their way to your home as well.
All Point, No Piñata
This is a business blog, but that doesn’t mean you can’t and shouldn’t have fun. You want your readers to have fun reading your blog? Have fun writing it. Define the voice of the brand and blog and then own that voice. Become that voice. It should be natural and fun and it will come off that way to your readers as well.
Your readers will react more favorably to a humanized voice than one that seems to come from HAL 9000, so have fun writing your post and don’t try to sound too “businessy”. Also, don’t stick purely to stodgy old posts if you have fun office videos or comics to share. Have fun with it.
So you have your rope and you’re ready to run past all those business blogging pitfalls. There’s treasure to be found out in those woods, but it’s up to you, your persistance and your plan to find it.
Happy hunting!
Thoughts?
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Hi Joey,
Thanks for the feedback, it's much appreciated. Quick question, we tend to write all industry related blogs, what are your thoughts about off topic blogs that might be a little more personal than our usual fare. Does that add value or is it just a distraction for readers?
Cheers
Chris
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