Do Your Readers Trust You? On Headline Trickery



boy wizardTrust. We all want our readers to feel it. Because without trust, how can we build close relationships with them?

Without trust, why would they ever think of hiring us?

In today’s world of buzz and hype, it takes a lot to get someone’s attention. We feel like we need to be outrageous. Smack them in the face with our message.

Be funny. Or cruel. Or crazy.

I’m seeing something more and more lately: blog post headlines written for shock value.

But the first rule of writing is this: respect your readers.  It’s about trust. If you make a promise, keep it.

Did you know that your headline is your promise?

I remember one day, when I was seven years old, I was standing in line at Scott’s Market with my mom.

At the checkstand, I saw a National Enquirer:

Lucille Ball throws her life away! the headline screamed.

My mom, a huge fan of Lucy Ricardo, was beside herself.

“What? Lucille Ball killed herself?” she said.

It was the only time I saw her buy a National Enquirer.

She thumbed through the pages, looking for the “cover story.” She found the tiny article way back on page 47 (why are they always at the back?).

Seems that someone had found a Life Magazine in the garbage can outside Lucille Ball’s home.

A Life Magazine.

So, yes, technically, she had thrown her life away.

Now I admit. From a paper that later would later print stories like,  “Mom boiled her baby and ate it,” this was tame.

But though I was small—years away from being a writer—I never forgot how it made me feel. I’d been tricked. Even back then, I had this fierce sense of justice bouncing around inside my brain.

It wasn’t fair.

The sneaky headline writer

Have we become so jaded that we only pay attention to over-the-top headlines? And we don’t care if we’ve been tricked into reading the post?

Recently, on a social networking site I frequent, a marketing consultant published an article. It was called,

“Why No Business Should Be Involved in Online Social Networking”

The headline’s promise?  That we would learn why we shouldn’t network online.

Would you click through to read an article with a headline like that? Of course you would. In fact, at last count, 9,116 people had done just that.

But this writer broke the cardinal rule: Deliver what your headline promises.

Eight paragraphs into his article, he tells us that it’s time to stop referring to it as “social networking.” We should really call it “social marketing.”

I clicked on the headline that promised one thing, only to find I’d been deceived.

You can write a headline that attracts your readers without deceiving them

When we write with honesty, we build trust with our readers. If we break the trust, it can be more difficult to keep our audience.

And if we do it over and over again, well, they may stop reading our stuff.

Don’t get me wrong. I’m all for catchy titles. I’m especially fond of analogies and visual imagery because they make emotional connections with my readers.

A recent headline to a guest post by Scott Ginsberg on the Duct Tape Marketing blog was:

“6 Ways to Be More Referrable than Edward Scissorhands at a Lawn and Garden Convention”

Great title, unique imagery, and he delivered on his promise with six practical, actionable tips to get more referrals.

On the most recent post on my own blog, my headline was:

“How to Bring Hundreds of New Readers to Your Blog”

Now that’s an attractive title and it generates a lot of interest. Don’t we all want to learn how to do that?

The post delivers with the story of my personal experience. Yes, I did get hundreds of new readers with a Blogging Buddies program I started. And I give my readers the details if they want to start a group of their own.

What about you?

Does your blog post always deliver on your headline’s promise?

Do you mind if a blogger deceives you with her post title?

How do you feel about ‘headline trickery’?

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About Judy Dunn

Judy Dunn is a writer, blogger and content marketing specialist. Her blog, Cat's Eye Writer, is on the alltop.com list of best blogs and a winner of a Write to Done Best Blogs for Writers award. Judy is currently working on her first book, a memoir of her teaching years.

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Judy I really don't like when I come across blog posts that have these very catchy and amazing headlines but in the end turn out to either be a sales pitch for some affiliate product or they do not promise what they actually put in the title itself. There has been various writers that I just stop going to there sites because they always disappointed me in there content that they presented. It was always just another way to get more retweets or facebook shares or to make your google analytics look impressive while in the long run it just made there brand look terrible.

Hi Judy

Interesting post. Headlines are difficult things to generate and are obviously key to gaining reader interest so that they click through to your site.

I know that I need to work on mine a bit - they are too accurate and probably not enough to garner interest.. yet - practice makes perfect :)

But trickery is like the "boy who cried wolf" for sure. People may forgive you once - they won't a second time.

A worthy reminder - thanks for sharing.

Best
Barney

Barney,

I agree. Headlines can be tricky to get right: the balance between attracting the reader enough so she will click through and yet still delivering what you promised with your post. There is an art to them, for sure.

If you think about interest, promise and benefit, you are on the right track.

Thanks for sharing, Barney.

I do hate it , it took me around 3 years to learn which sites I should visit , and which I shouldn't when I do search on google .

Lot's of people put on the terms for e.g [Fringe episode 06 season 3] but when you click it and see the page it just an advertisement site with no content what so ever , sure will be frustrated and never to visit that site again.

I do try to keep my headlines flashy but need to be totally related to the content I am providing , and giving my reader a good environment to read that content.

Jason,

Yeah, that is bothersome, too. (Sleazy online marketers who use pop culture and celebrities to trick readers into clicking on links that take them to ads.)

Headline writing is an art and bloggers need to delicately balance the attention-grabbing with the promise of what the blog post will deliver. Thanks for chiming in here.

Yes, my blog always delivers on its headline's promise, simply because I title each day's post from my 1960 diary with the date, fifty years ago to the day, that I wrote that day's diary entry. As the name of my blog, Mid-Prairie High School and Park College 1960-1965, implies, I will be making a daily post at least until April 25, 2015, fifty years after I graduated from Park College (now Park University) in Parkville (suburban Kansas City) MO.

Barbara,

You have a unique situation there and I can see why you don't have to worry about a headline that is deceiving. : )

What an interesting concept for a blog. Thanks for sharing.

Barbara,

You have a unique situation there and I can see why you don't have to worry about a headline that is deceiving. : )

What an interesting concept for a blog. Thanks for sharing.

Judy I really don't like when I come across blog posts that have these very catchy and amazing headlines but in the end turn out to either be a sales pitch for some affiliate product or they do not promise what they actually put in the title itself. There has been various writers that I just stop going to there sites because they always disappointed me in there content that they presented. It was always just another way to get more retweets or facebook shares or to make your google analytics look impressive while in the long run it just made there brand look terrible.

Justice,

Thanks for chiming in here. I think that the sensational headline writers do okay in a hit and miss kind of way. And if they don't care about developing a loyal base of readers, that's probably okay. Building community takes something entirely different. So I agree with you here.

Judy - "if they don't care about developing a loyal base of readers" nails it on the head. Personally, I'm still working on my headline techniques. As a reader, I can't stand it when I waste my time on a great headline with terrible content. My biggest pet peeve are the super general articles, the ones that say "increase your blog traffic with these 10 easy steps" and the steps are "write great headlines!" and "write interesting content."

I will definitely stick around and subscribe to blogs where I get real information - or get entertained! I agree with you that building an active community is an amazing feat for a brand to achieve.

Erika,

ALL of us are sill working on our headline techniques. You are not alone there. : ) It's interesting to hear both sides of this "headline trickery" issue. But, in the end, I still think that avoiding the bait and switch builds a community of readers who will come back.

(I, too, love the combination of education and entertainment in a blog.) Thanks for sharing.

Judy - "if they don't care about developing a loyal base of readers" nails it on the head. Personally, I'm still working on my headline techniques. As a reader, I can't stand it when I waste my time on a great headline with terrible content. My biggest pet peeve are the super general articles, the ones that say "increase your blog traffic with these 10 easy steps" and the steps are "write great headlines!" and "write interesting content."

I will definitely stick around and subscribe to blogs where I get real information - or get entertained! I agree with you that building an active community is an amazing feat for a brand to achieve.

Erika,

ALL of us are sill working on our headline techniques. You are not alone there. : ) It's interesting to hear both sides of this "headline trickery" issue. But, in the end, I still think that avoiding the bait and switch builds a community of readers who will come back.

(I, too, love the combination of education and entertainment in a blog.) Thanks for sharing.

Hey Judy...

I rarely read blogs to learn something *specific* - I just read to learn new things. So I'm not too concerned about whether or not the headline exactly matches the content. As long as the post is interesting/entertaining/useful I don't really care if the headline/content is a complete bait and switch. (This might be because by the time I click through, I've forgotten what I'm about to read, anyhow.)

The bigger sin, I think, is having a clever and interesting blog title, and a post that, while technically delivering the goods, is dry and boring. I think the 2 have to match. Alluring headline + boring content = big disappointment.

So, if you have a boring post, please write a boring headline so I don't waste my time. ;)

Patty,

Thanks for sharing your thoughts here. There are really two distinct groups of readers here. I have limited time and I click on headlines that promise the content I'm looking for. You obviously are more forgiving. ("...by the time I click through, I've forgotten what I'm about to read, anyhow.") That's hilarious and one of the things I love most about you. So appealing headline, boring content is more troublesome for you. Glad you shared this interesting perspective. : )

Patty,

Thanks for sharing your thoughts here. There are really two distinct groups of readers here. I have limited time and I click on headlines that promise the content I'm looking for. You obviously are more forgiving. ("...by the time I click through, I've forgotten what I'm about to read, anyhow.") That's hilarious and one of the things I love most about you. So appealing headline, boring content is more troublesome for you. Glad you shared this interesting perspective. : )

Hi Judy

Interesting post. Headlines are difficult things to generate and are obviously key to gaining reader interest so that they click through to your site.

I know that I need to work on mine a bit - they are too accurate and probably not enough to garner interest.. yet - practice makes perfect :)

But trickery is like the "boy who cried wolf" for sure. People may forgive you once - they won't a second time.

A worthy reminder - thanks for sharing.

Best
Barney

Barney,

I agree. Headlines can be tricky to get right: the balance between attracting the reader enough so she will click through and yet still delivering what you promised with your post. There is an art to them, for sure.

If you think about interest, promise and benefit, you are on the right track.

Thanks for sharing, Barney.

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